Cancellations and/or modifications must be made in writing and can be sent by email to firstname.lastname@example.org
If cancelled or modified up to 48 hours before check-in time and date: no charges incurred.
If cancelled or modified up to 24 hours before check-in time and date: first night charged.
No-show or early departure: the total amount of the reservation will be charged.
‘Stay & Save’ reservations with non-refundable rates will not qualify for any refund whether cancelled or modified.
In the unlikely event that we should need to cancel your reservation, you will be informed immediately. Alternative accommodation of the same standard, or higher, or a full refund will be offered. We regret we cannot pay compensation or any reimbursement of any expenses or costs you may incur as a result of any such cancellation or change.